Ever wondered why some customers buy easily… and others drop off?
Why some refer you naturally… while others vanish after one order?
👉 The answer usually lies in your customer journey quality.
Here are 7 questions to help you spot friction — and fix it without wasting time.
If you often have to explain your offer multiple times, something in your journey confuses them.
How many steps does it take to book, order or contact you?
👉 Too many steps = lost prospects.
That’s a sign your journey is missing key reassurance or clarity.
A good journey reduces manual follow-ups with well-placed automations.
If not, it’s likely your post-sale experience is lacking.
Every missed follow-up = lost revenue caused by a broken journey.
If you hesitate… it’s time for a quick health check.
With VeryControl Express, you’ll spend 15 minutes answering simple questions and get:✅ A clear journey analysis,✅ A personalized action plan,✅ Quick wins you can apply right away.